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KNOWLEDGE: Each processor has a minimum of 5 years mortgage processing or direct related experience in the mortgage industry. At least 3 letters of recommendation are required before we will hire a new processor.
COMMUNICATION: We pride ourselves in our clear and concise communication skills. All calls are returned within an hour and we keep you updated every day.
SPEED: 100% Customer satisfaction is our goal. Part of that is making sure that your loan closes as quickly as possible. We never take on more business than we can handle.
SERVICE: We treat each and every loan as if it were our own personal loan. We value your repeat business and do everything we can to earn it.
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| Testimonials |
| Here's just a few quotes from what others are saying about Upstate Investment Group: |
These guys hold my hand and get more deals through than Bob Barker on the “Price is Right”. Kevin and Jennie are the best!
Abraham Fyffe
CFIC Home Mortgage
Inman, SC |
"Jennie Cromer is a complete pro when it comes to processing a loan. She is not only very knowledgeable she is readily available and can definitely forsee any potential red flags. She's Great. I use no other"
Pete S, Loan Officer
Sarasota, FL
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"Superb, wonderful & great! Those are the words that come to mind in assioation with Upstate Investment Group."
Anthony
Century Financial
Columbia, SC |
"I have been working with Upstate Investment Group for several months. I really appreciate their work ethic and going the extra mile to work with my clients and myself. There are no more loose ends, Jennie uses a fine tooth comb on every deal to assure that all “i’s” are dotted and every “t” is crossed. ‘Don’t go to work without them!’"
Dunbar Thompson
CFIC Home Mortgage
Philadelphia, PA
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"Jennie works as hard as she can on every loan to make it close. I would never use anyone else to process my loans. She puts in the F*&%’n OT"
Denny Costa
1st Continental Home Mortgage
Matthews, NC |
"I have used Upstate Investment Goup and I found them to be very accomadating, she will email you as well as call you on your cell to keep you in the loop of your deals, and she will help you get your loans placed if you are having a hard time doing so. Quick turn times and will follow up with your AE if she is having problems with your loans."
Keith Richardson
Loan Officer
Charlotte, NC |
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